I found this, “How To Listen To Me, a Veteran,” on the website of the Office of Veterans and Military Personnel at Indiana University-Purdue University, Indianapolis and found it quite useful, not just for listening to veterans but for listening to anyone who has a difficult story to tell. Some of his points challenge the assumptions of a culture all-too-given to lionizing anything military while at the same time not taking the time to listen to what they say.
His point of view merits discussion. This, for instance: “If you make the offer to listen to me though, you had better mean it. You had better mean that you will sit with me and listen till I am done telling, not until you are bored or uncomfortable. Make the offer to listen to me, and then be prepared in case I decide you are the right person to tell my story to.” Those sentences alone are worth separate discussion and he has many of them. Respond in the comments, if you will. Read more